I can't use the NOD32 in safe mode

[MarcosAG 0]

I have tried using nod32 in safe mode by going to ESET security app (as I always do to use nod32) but for some reason it won't start, not even if I run it as administrator. I also tried to use the bat file (https://support.eset.com/es/kb2272) to perform a scan but I couldn't open it either (I ran it with administrator permissions).

I don't have symptoms of any malware infection, but I prefer to check it out.

Thanks and good day

[Marcos 3,631]

Neither the ESET service nor gui runs in safe mode. However, you can run ecls to run a command-line scan to scan files in safe mode as per https://support.eset.com/en/kb3417.

[MarcosAG 0]

@MarcosOh Hi Marcos, 

thanks for the help and the explanation. I will try it.

Good day!