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Unable to transfer license to a different Licence Manager account


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Hello,

I'm trying to transfer an ESET Internet Security licence from one Licence Manager account (A) to another (B), in the following steps:

1. I remove license from account A, without disabling it on devices.

2. I enter that license's key in account B, trying to add it. ESET correctly sends verification link to email account associated with account A.

3. After clicking verification link (being either already logged to account A or not), nothing happens - blank page is displayed. The page is literally blank - after viewing page source there is no HTML. Since there is no redirection, the page stays blank. I tried it in multiple ways, including copying that link (https://my.eset.com/LicenseVerification?token=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) and pasting it into two different browsers, FF & Chrome, but result is same in all cases and license is stuck at verification phase in account B.

Any help?
KM

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