ESET Rouge Detection Sensor can't install.

[Haresh2015 3]

EraRDSensorSvc failed to start error during installation.

1.Uninstall RDSensor using ESET Uninstaller tool in safe mode, but same issue,

2. Enable to administrator account and try to install RDSensor, but issue remains.

3. Disable HIPS Protection after try to install RDSensor.

check attached installer log and do needful asap.

 

RDSensor_inst.log

[Haresh2015 3]

Any update for this issue.

[itman 1,659]

Did you install WinPcap?

Quote

Prerequisites

• The computer on which you plan to install ESET Rogue Detection Sensor (ESET RD Sensor) must have the ESET Management Agent installed. Click here for step-by-step instructions to install the ESET Management Agent.
   
• The computer on which you plan to install RD Sensor must have WinPcap installed.

 

https://support.eset.com/en/kb6717-install-eset-rogue-detection-sensor-on-a-different-computer-than-eset-security-management-center-server-7x

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Edited December 24, 2020 by itman

[Haresh2015 3]

yes, already installed WinPcap. also find ESET Log Collector logs from ftp://ftp.eset.sk/support/AIPL_ees_logs.zip

[Marcos 5,070]

Aligned Procmon and install logs will be required.

[Haresh2015 3]

Re-install WinPcap after RDSensor installed success.