scree 0 Posted December 17, 2020 Share Posted December 17, 2020 (edited) Hi, when I try to create all-in-one installer in ERA Manager Security 7.3 I am unable to find corresponding product name in my repository. I own the license for ESET Endpoint Antivirus + File Security, I can only see the products named ESET Endpoint Security which are not corresponding to my license key. So I am unable to create any type of automatic installer in ERA Manager, I can only select available products in repository. My option for repository URL is set to AUTOMATIC Thank you for any help Edited December 17, 2020 by scree Link to comment Share on other sites More sharing options...
Administrators Marcos 4,198 Posted December 17, 2020 Administrators Share Posted December 17, 2020 Do you mean that you don't have neither EFSW nor EEA listed in the repository? Link to comment Share on other sites More sharing options...
scree 0 Posted December 17, 2020 Author Share Posted December 17, 2020 Yes i mean the package Eset Endpoint Antivirus is not in repository. When I install Eset Endpoint Security on my client Pc, it writes me that my license key is not purchased for that type of product. My license key is for Endpoint Antivirus and File Security. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,198 Posted December 17, 2020 Administrators Share Posted December 17, 2020 Please provide a screen shot with the same filters I used to display available versions of ESET Endpoint Antivirus. Link to comment Share on other sites More sharing options...
scree 0 Posted December 18, 2020 Author Share Posted December 18, 2020 Here is what I have: Link to comment Share on other sites More sharing options...
Administrators Marcos 4,198 Posted December 18, 2020 Administrators Share Posted December 18, 2020 Is that after upgrading to ESET PROTECT (ESMC v8) ? Link to comment Share on other sites More sharing options...
scree 0 Posted December 23, 2020 Author Share Posted December 23, 2020 No, I have ERA Security Center v7.3 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,198 Posted December 25, 2020 Administrators Share Posted December 25, 2020 On 12/23/2020 at 3:23 PM, scree said: No, I have ERA Security Center v7.3 The latest version of ESMC was 7.2. I'd recommend upgrading to ESET PROTECT first and troubleshoot the issue in case the problem would persist. Does the ESMC Server connect through a proxy server to the Internet? Link to comment Share on other sites More sharing options...
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