eitanc 2 Posted December 15, 2020 Share Posted December 15, 2020 Hi, When using "Eset Mobile Security", at least for version 6.1.13.0-0 (currently the latest) on Android 11, on Samsung S20 - if the feature of "Call Filter" is enabled - incoming calls will make no sound, as if the phone was set to "Silent", even if if all the other phone settings are set to make you hear a sound (a valid ringtone sound file was selected, the sound volume is high enough, "do not disturb" is disabled and so on). Disabling this feature make the ringtone heard again for incoming calls. You know how many hours I needed to burn to find this?! how many apps I needed to uninstall and re-install until I found it was YOUR product??!!! Link to post Share on other sites
v4npro 0 Posted December 29, 2020 Share Posted December 29, 2020 Omg. I spent hours too trying to figure it out. I was || that close to doing a factory reset and install apps 1 by 1. Thank you Eitanc. ESET fix the bug please. Samsung Galaxy Note 20 5G Android 11 OneUI 3.0 Thanks! Link to post Share on other sites
Administrators Marcos 3,622 Posted December 30, 2020 Administrators Share Posted December 30, 2020 The issue has been fixed as of v6.2.14. Link to post Share on other sites
eitanc 2 Posted December 30, 2020 Author Share Posted December 30, 2020 5 minutes ago, Marcos said: The issue will be fixed as of v6.2.14. Thanks, what is the ETA for this version? As we are now at 6.1.13 Link to post Share on other sites
Administrators Marcos 3,622 Posted December 30, 2020 Administrators Share Posted December 30, 2020 It was already released on the beta channel on Dec 11. If everything goes well, I assume it will be released for all users in Jan/Feb 2021. Link to post Share on other sites
eitanc 2 Posted December 30, 2020 Author Share Posted December 30, 2020 Thanks. Better add this issue to be part of your QA tests. Link to post Share on other sites
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