mamat39 0 Posted December 11, 2020 Share Posted December 11, 2020 it seems like eset server blocked my ip from accessing module update and eset grid, 125.163.199.184 please unblock it, thank you Link to comment Share on other sites More sharing options...
Administrators Marcos 4,714 Posted December 11, 2020 Administrators Share Posted December 11, 2020 We don't block IP addresses to prevent users from updating from there. Please enable advanced logging under Help and support -> Details for tech support, run update, disable logging and then collect logs with ESET Log Collector. When done, upload the generated archive here. Link to comment Share on other sites More sharing options...
itman 1,542 Posted December 11, 2020 Share Posted December 11, 2020 3 hours ago, mamat39 said: it seems like eset server blocked my ip from accessing module update and eset grid, 125.163.199.184 This is not a private IP address. IP address is perhaps your ISP's DNS server or the like: Quote The IP number is in Indonesia. It is hosted by PT. TELKOM INDONESIA. What alert/error message/etc. are your receiving from Eset indicating this IP address connection is being blocked? Link to comment Share on other sites More sharing options...
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