robmorin 0 Posted December 10, 2020 Share Posted December 10, 2020 Hey all... So I have 3 Linux machines and a Mac that have fresh installs of Eset EP AV, they always show the below errors on the Protect Cloud admin panel I have email them and asked them to do a couple commands to see if eset is at all running ps -auwx|grep -i eset and grep - eset /var/log/syslog WHile I am waiting on a response from them, any suggestions? Thanks and have a great day! Link to comment Share on other sites More sharing options...
robmorin 0 Posted December 10, 2020 Author Share Posted December 10, 2020 So just realized they are all 16.04 and its not supported, sadly. They will try to update to 18 in the coming weeks. That leaves the Mac... Any suggestions...?? Thanks... Link to comment Share on other sites More sharing options...
ESET Staff MartinK 375 Posted December 10, 2020 ESET Staff Share Posted December 10, 2020 I think that problem is that version 6.6 of macOS ESET product is not supported on macOS 11.0 (Big Sur, reported as 10.16 by older management agents) - there should be multiple KB articles regarding this, and probably only version 6.10 is capable of running on such system. Or version as reported by management agent and visible on previous screenshot is not correct? Link to comment Share on other sites More sharing options...
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