Guided 0 Posted December 14, 2020 Author Share Posted December 14, 2020 31 minutes ago, Marcos said: The latest version 1090 is currently on the pre-release update channel only. On the regular release channel there is v1087. Ok, changing to Google DNS didn't resolve the issue. Quote Link to post Share on other sites
Guided 0 Posted December 17, 2020 Author Share Posted December 17, 2020 I received the update but still have the issue. I want to know if everyone's problem is resolved or not. Quote Link to post Share on other sites
Administrators Marcos 3,596 Posted December 17, 2020 Administrators Share Posted December 17, 2020 6 minutes ago, Guided said: I received the update but still have the issue. I want to know if everyone's problem is resolved or not. Please carry on as follows: - in the advanced setup -> tools -> diagnostics enable Advanced antispam logging - reproduce the issue - disable logging - collect logs with ESET Log Collector and upload the generated archive here. Quote Link to post Share on other sites
Guided 0 Posted December 17, 2020 Author Share Posted December 17, 2020 2 minutes ago, Marcos said: Please carry on as follows: - in the advanced setup -> tools -> diagnostics enable Advanced antispam logging - reproduce the issue - disable logging - collect logs with ESET Log Collector and upload the generated archive here. Ok, but if the generated file becomes very big (since it takes some hours that the error happens), I would be unable to upload it here. Quote Link to post Share on other sites
Administrators Marcos 3,596 Posted December 17, 2020 Administrators Share Posted December 17, 2020 Advanced antispam logging should not generate huge logs. Quote Link to post Share on other sites
Guided 0 Posted December 17, 2020 Author Share Posted December 17, 2020 1 hour ago, Marcos said: Advanced antispam logging should not generate huge logs. Here is the file: (fortunately error happened just minutes after enabling logging)eis_logs.zip Quote Link to post Share on other sites
Guided 0 Posted December 22, 2020 Author Share Posted December 22, 2020 Its been 2 days that error hasn't happened. I'm eager to know, is Eset able to send specific update to a specific pc, or all Eset users receive all updates without any exception? Quote Link to post Share on other sites
Administrators Marcos 3,596 Posted December 22, 2020 Administrators Share Posted December 22, 2020 All users eventually receive module updates. Quote Link to post Share on other sites
Ivand 0 Posted January 27 Share Posted January 27 Hi, I am having same issues with Live Grid periodically during the day, as well as other users in our organization. Live Grid module seems to be up to date, currently at v1098. Anyone else having the same issue still? Any help would be appreciated. Thanks! Quote Link to post Share on other sites
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