Guided 0 Posted December 14, 2020 Author Share Posted December 14, 2020 31 minutes ago, Marcos said: The latest version 1090 is currently on the pre-release update channel only. On the regular release channel there is v1087. Ok, changing to Google DNS didn't resolve the issue. Link to comment Share on other sites More sharing options...
Guided 0 Posted December 17, 2020 Author Share Posted December 17, 2020 I received the update but still have the issue. I want to know if everyone's problem is resolved or not. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,360 Posted December 17, 2020 Administrators Share Posted December 17, 2020 6 minutes ago, Guided said: I received the update but still have the issue. I want to know if everyone's problem is resolved or not. Please carry on as follows: - in the advanced setup -> tools -> diagnostics enable Advanced antispam logging - reproduce the issue - disable logging - collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
Guided 0 Posted December 17, 2020 Author Share Posted December 17, 2020 2 minutes ago, Marcos said: Please carry on as follows: - in the advanced setup -> tools -> diagnostics enable Advanced antispam logging - reproduce the issue - disable logging - collect logs with ESET Log Collector and upload the generated archive here. Ok, but if the generated file becomes very big (since it takes some hours that the error happens), I would be unable to upload it here. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,360 Posted December 17, 2020 Administrators Share Posted December 17, 2020 Advanced antispam logging should not generate huge logs. Link to comment Share on other sites More sharing options...
Guided 0 Posted December 17, 2020 Author Share Posted December 17, 2020 1 hour ago, Marcos said: Advanced antispam logging should not generate huge logs. Here is the file: (fortunately error happened just minutes after enabling logging)eis_logs.zip Link to comment Share on other sites More sharing options...
Guided 0 Posted December 22, 2020 Author Share Posted December 22, 2020 Its been 2 days that error hasn't happened. I'm eager to know, is Eset able to send specific update to a specific pc, or all Eset users receive all updates without any exception? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,360 Posted December 22, 2020 Administrators Share Posted December 22, 2020 All users eventually receive module updates. Link to comment Share on other sites More sharing options...
Ivand 0 Posted January 27, 2021 Share Posted January 27, 2021 Hi, I am having same issues with Live Grid periodically during the day, as well as other users in our organization. Live Grid module seems to be up to date, currently at v1098. Anyone else having the same issue still? Any help would be appreciated. Thanks! Link to comment Share on other sites More sharing options...
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