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Microsoft Teams NOT working since installing ESET


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Hello,

Since installing ESET, Microsoft Teams is not working. While coworkers can hear me for a moment, the video will not come on at all and Teams shuts down after a minute. I tried disabling the firewall but its still not working. Please help. (I have Windows 10)

Edited by ally
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If disabling the firewall doesn't make a difference then it's unlikely that ESET is the culprit. What about disabling protocol filtering in the advanced setup? Or temporarily uninstalling ESET?

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Add the Eset firewall rules shown here: https://forum.eset.com/topic/23439-microsoft-teams-issues/?do=findComment&comment=125604

I believe the rules shown are for an Eset non-Windows product. I believe only one Eset firewall rule is needed for Windows in which all ports and IP addresses can be specified at once.

Ref.: https://docs.microsoft.com/en-us/microsoftteams/prepare-network

Edited by itman
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3 minutes ago, itman said:

Actually it won't help as long as this is true: I tried disabling the firewall but its still not working.

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20 minutes ago, Marcos said:

I tried disabling the firewall but its still not working.

With Eset firewall disabled, the Win firewall would be active. Same rules; at least inbound ones, need to be created for the Win firewall I assume. That is unless Teams app will auto create the rules which can only be validated by someone who has it installed.

The Microsoft linked article implies that installation of Microsoft/Office 365 should create these Teams related Win firewall rules.

Edited by itman
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