ally 0 Posted December 3, 2020 Share Posted December 3, 2020 (edited) Hello, Since installing ESET, Microsoft Teams is not working. While coworkers can hear me for a moment, the video will not come on at all and Teams shuts down after a minute. I tried disabling the firewall but its still not working. Please help. (I have Windows 10) Edited December 3, 2020 by ally Link to comment Share on other sites More sharing options...
Administrators Marcos 5,050 Posted December 3, 2020 Administrators Share Posted December 3, 2020 If disabling the firewall doesn't make a difference then it's unlikely that ESET is the culprit. What about disabling protocol filtering in the advanced setup? Or temporarily uninstalling ESET? Link to comment Share on other sites More sharing options...
itman 1,655 Posted December 3, 2020 Share Posted December 3, 2020 (edited) Add the Eset firewall rules shown here: https://forum.eset.com/topic/23439-microsoft-teams-issues/?do=findComment&comment=125604 I believe the rules shown are for an Eset non-Windows product. I believe only one Eset firewall rule is needed for Windows in which all ports and IP addresses can be specified at once. Ref.: https://docs.microsoft.com/en-us/microsoftteams/prepare-network Edited December 3, 2020 by itman Link to comment Share on other sites More sharing options...
Administrators Marcos 5,050 Posted December 3, 2020 Administrators Share Posted December 3, 2020 3 minutes ago, itman said: Add the Eset firewall rules shown here: https://forum.eset.com/topic/23439-microsoft-teams-issues/?do=findComment&comment=125604 Ref.: https://docs.microsoft.com/en-us/microsoftteams/prepare-network Actually it won't help as long as this is true: I tried disabling the firewall but its still not working. Link to comment Share on other sites More sharing options...
itman 1,655 Posted December 3, 2020 Share Posted December 3, 2020 (edited) 20 minutes ago, Marcos said: I tried disabling the firewall but its still not working. With Eset firewall disabled, the Win firewall would be active. Same rules; at least inbound ones, need to be created for the Win firewall I assume. That is unless Teams app will auto create the rules which can only be validated by someone who has it installed. The Microsoft linked article implies that installation of Microsoft/Office 365 should create these Teams related Win firewall rules. Edited December 3, 2020 by itman Link to comment Share on other sites More sharing options...
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