Jump to content

Requested a full refund


Recommended Posts

I purchased ESET Smart Security Premium on Friday, November 13th, 2020 at 8:08 PM EDT for up to ten devices for one year. I visited the ESET support site for home users and I filled out the form to request a full refund. If I am correct, then there should be a thirty-day refund policy, correct? How long does it take to get a full refund from ESET North America? I bought this security software product directly from the ESET North America website. Thank you.

Link to comment
Share on other sites

  • Most Valued Members
1 hour ago, wellywu said:

I purchased ESET Smart Security Premium on Friday, November 13th, 2020 at 8:08 PM EDT for up to ten devices for one year. I visited the ESET support site for home users and I filled out the form to request a full refund. If I am correct, then there should be a thirty-day refund policy, correct? How long does it take to get a full refund from ESET North America? I bought this security software product directly from the ESET North America website. Thank you.

Not sure myself but just wondering if there's a reason you changed your mind in using eset e.g. bugs, missing features etc. Eset support is generally pretty quick troubleshooting wise

Link to comment
Share on other sites

I decided to go with Iolo's System Mechanic Ultimate Defense which is going to be less expensive in the long-term future. Version 21 is going to be released on December 21st, 2020 and it will be a major upgrade that is included with my annual subscription.

Link to comment
Share on other sites

  • Administrators

I would be cautious about using various registry/system optimizers. Moreover, the product you've mentioned doesn't seem to provide antivirus protection and it depends on the existing AV:

image.png

Link to comment
Share on other sites

  • ESET Insiders
1 hour ago, Marcos said:

Moreover, the product you've mentioned doesn't seem to provide antivirus protection and it depends on the existing AV

It uses the Cyren AMP engine and has an interface on par with a fakeav.

Link to comment
Share on other sites

  • Most Valued Members
10 hours ago, wellywu said:

I decided to go with Iolo's System Mechanic Ultimate Defense which is going to be less expensive in the long-term future. Version 21 is going to be released on December 21st, 2020 and it will be a major upgrade that is included with my annual subscription.

It looks like while this may be a good system utility if you don't mind the risks that come with this type of program, it's AV isn't as good. 

 

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...