Techmonkey 0 Posted June 13, 2014 Share Posted June 13, 2014 Hello, A client of mine recently renewed their ESET license after it had been expired. They had been waiting to receive new Windows 7 workstations for their office. A week ago, I installed new downloaded installations of ESET Endpoint on the client workstations and uninstalled the older installation on the retired workstations. Things were fine until today when one workstation could not update due to a credentials error. I uninstalled and went to download again from the business site, but am unable to to so because the username/password combination for our license is invalid. So it seems that ESET's server do think the license expired? Any assistance much appreciated. TIA, Mark Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted June 14, 2014 Administrators Share Posted June 14, 2014 The best would be to contact ESET, LLC to find out why the license doesn't work. You can also pm me your username so that I can check if the license has actually expired. Link to comment Share on other sites More sharing options...
Techmonkey 0 Posted June 24, 2014 Author Share Posted June 24, 2014 Thanks for the reply! I did check the validity of the license and we are good for another three years. I will contact ESET directly. Link to comment Share on other sites More sharing options...
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