Jock 0 Posted November 22, 2020 Share Posted November 22, 2020 Hi Guys Currently moving a customer from EEE with endpoint encryption Pro to ESMC Full disk encryption. Im trying to use ESMC uninstall option to uninstall encryption pro once i decrypt it. Problem is that encryption pro is protected with an uninstall code, which i know, but i was wondering if anyone knew the parameter i had to put in to the uninstallation parameters section? i have tried PASSWORD=but its failing. Link to comment Share on other sites More sharing options...
ESET Staff JPritchard 5 Posted November 23, 2020 ESET Staff Share Posted November 23, 2020 Hi Jock Once the machine is fully decrypted, please refer to the section titled "Removing ESET Endpoint Encryption with Managed Uninstall" from this knowledgebase article here: KB288 - ESET Endpoint Encryption Windows Installer (MSI) However if it's only one machine, then you may find it quicker to access the machine itself and click "Change" from Add/Remove Programs and follow the on-screen steps to remove the software as shown in this article: KB7617 - Using Managed Uninstall in ESET Endpoint Encryption Link to comment Share on other sites More sharing options...
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