victorapaestegui 0 Posted November 21, 2020 Share Posted November 21, 2020 my hard disk is broken and i bought another, I got my last license and says It´s false. what can I do? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted November 21, 2020 Administrators Share Posted November 21, 2020 I've re-sent your license email via https://www.eset.com/in/support/lost-license/. Link to comment Share on other sites More sharing options...
victorapaestegui 0 Posted November 21, 2020 Author Share Posted November 21, 2020 I didn´t lost my license, just got another hard disk and when I try to write it says false!!! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted November 21, 2020 Administrators Share Posted November 21, 2020 It is not clear what you mean by "it says false". Please provide a screen shot for clarification. Link to comment Share on other sites More sharing options...
victorapaestegui 0 Posted November 21, 2020 Author Share Posted November 21, 2020 well, I bought a license for ten machines, the hard disk of one machine was broken, so I installed other and formated it, when I install the antivirus and I put my license it says that I used them already in all the machines. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted November 21, 2020 Administrators Share Posted November 21, 2020 You can free the unused seat by logging in to my.eset.com. After adding the license key to the license manager you can deactivate and free the seat. Link to comment Share on other sites More sharing options...
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