Morf 0 Posted November 17, 2020 Share Posted November 17, 2020 Hi, I have had for a year a license for 3 computers, which is still in date / valid, purchased from an online reseller. as of the 12th this month its stopped updating and now thinks my license is invalid, i have tried re-Appling the key given which is accepted so the license is still valid. This happened the day I turned on an old surface tablet which i was going to sell and just wanted to check what was on it my only thought is i on a had a laptop, which it was installed on, which 6 months ago was sold, wiped but i never actually removed / uninstalled so im wondering if the license was still applied? and as soon as i turned on the tablet it saw possible 4 devices using instead of the 3 only allowed? I have since uninstalled the tablet one but im guessing there is a block. Can send in private the license ID to check Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted November 17, 2020 Administrators Share Posted November 17, 2020 Please provide your public license ID since I was unable to find any license registered with your forum email address. Link to comment Share on other sites More sharing options...
Morf 0 Posted November 17, 2020 Author Share Posted November 17, 2020 3AH-FS3-SDX Thanks for the quick reply. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted November 17, 2020 Administrators Share Posted November 17, 2020 The license was sold in India while you seem to be from UK. Where did you buy the license? Link to comment Share on other sites More sharing options...
Morf 0 Posted November 17, 2020 Author Share Posted November 17, 2020 just searched around and found an online website, which funnily enough i can not get on! to contact them. is the license still valid? im guessing you can see useage / logs and on the 12 th a 4 device was accessed i thought the 3 license was registered devices Link to comment Share on other sites More sharing options...
Morf 0 Posted November 17, 2020 Author Share Posted November 17, 2020 eneba was the online reseller, but didn't say where they were located Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted November 18, 2020 Most Valued Members Share Posted November 18, 2020 4 hours ago, Morf said: eneba was the online reseller, but didn't say where they were located The problem is there's a lot of scams where someone buys the license and sells it on to multiple users so a license for 1 user could be sold illegally to 100+ people Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted November 18, 2020 Administrators Share Posted November 18, 2020 Eneba is known to resell various grey-market licenses, i.e. originally purchased in different country for a fraction of the price, or NFR licenses, etc. The license was canceled by the Indian distributor on Dec 11. Link to comment Share on other sites More sharing options...
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