vceteresa 0 Posted June 10, 2014 Share Posted June 10, 2014 Does anyone know how to force the Remote Administrator to overwrite the license key? When I ran the Server / Console updates, it appears I accidentally entered the lic info for our workstations and not our server. Because the workstation key is for 5 clients, even though it expires next week, the system isn't switching to the new lic when I upload it that exp in 6/2015 (it prioritizes number of clients first, then exp date). Is there a way for me to force it to overwrite the current license with the new one - bypass it's auto prioritization? It might auto switch after the old one expires but I'd rather not wait till then and find out it doesn't and now I'm expired. I appreciate any help out there. Link to comment Share on other sites More sharing options...
Solution Chadh 45 Posted June 11, 2014 Solution Share Posted June 11, 2014 Hello vcteresa, To ensure Remote Administrator is using the license you want, please remove all existing licenses and import only the one you want it to use. For directions on this process, please see the ESET Knowledgebase article below: How do I remove an old license file and update ESET Remote Administrator with a new one? Thank you, ChadH Link to comment Share on other sites More sharing options...
vceteresa 0 Posted June 11, 2014 Author Share Posted June 11, 2014 (edited) THANK YOU ChadH!! That worked perfectly. I really appreciate the help. Edited June 11, 2014 by vceteresa Link to comment Share on other sites More sharing options...
Chadh 45 Posted June 11, 2014 Share Posted June 11, 2014 No problem. Happy to help Link to comment Share on other sites More sharing options...
Arakasi 549 Posted June 11, 2014 Share Posted June 11, 2014 Awesome Chad !! Link to comment Share on other sites More sharing options...
Recommended Posts