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Security alert: real-time file protection system is non-functional


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I am getting the following security alert: real-time file protection system is non-functional

Also I keep getting the message that I need to restart to update to a more recent version but every time I restart, I get the same message

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12 hours ago, LFVC said:

I am getting the following security alert: real-time file protection system is non-functional

Also I keep getting the message that I need to restart to update to a more recent version but every time I restart, I get the same message

Just to check are you clicking the restart button via eset or restarting via Windows e.g. start, restart etc. This Windows way doesn't work update wise

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Please carry on as follows:

- in the advanced setup -> Tools -> Diagnostics click Create to generate a dump of ekrn
- enable advanced logging under Help and support -> Details for technical support
- reboot the machine
- disable logging
- collect logs with ESET Log Collector
- upload the generated archive to a safe location and drop me a personal message with a download link.

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