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Force adoption of clients from old ERA 6.5 to newly created ESMC 7.2 Virtual Appliance


Gamtat
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Our ERA 6.5 is running on Server 2008R2 and I want to replace it with the ESMC Virtual Appliance as I can't upgrade that server to ESMC 7.2 (SQL Server 2017 doesn't appear to install on 2008R2).

What would be the procedure to installing a fresh ESMC 7.2 Virtual Appliance and just forcing the existing clients to connect to it?  There are less than 100 clients which are:

ESET Remote Administrator Agent 6.5.522.0
ESET Endpoint Antivirus 6.6.2095.1

I can find KB articles about upgrading 6.x to 7.x on the same server or moving between servers with identical versions but nothing that details going from 6.x on ServerA to 7.x on ServerB.

Will this procedure (that is written for 7.x to 7.x) work: https://support.eset.com/en/kb6729-certificate-migration-in-eset-security-management-center-7x ?

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10 minutes ago, Gamtat said:

Will this procedure (that is written for 7.x to 7.x) work: https://support.eset.com/en/kb6729-certificate-migration-in-eset-security-management-center-7x ?

Yes, this mechanism will work even when migrating AGENTs ERA 6.5 to ESMC 7.2. There are even migration variants where new server is installed on the same hostname/IP, which would be completely transparent for connecting devices.

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Perfect.  I will start the installation/configuration of the 7.2 VA.  The existing server is currently used for another purpose at least for a few more months so I can't get rid of that just yet or this would have been much easier.

Thanks!

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