efi99 0 Posted November 9, 2020 Share Posted November 9, 2020 After updating from NOD32 Antivirus 13 to 14, folder or file cannot be opened of one of my HDDs (not system drive). Symptoms: the contents of HDD's root folder is visible, but if i try to open one of the folder/file, the window does not respond (Windows 7 spinning blue circle in explorer on window of this HDD). Theres is NO problem with HDD. It works perfectly in Windows Safe Mode or after uninstalling NOD32 v14, and with all older NOD32 versions. Windows 7 ultimate 64bit, NOD32 v14.0.21/22 Trial. (Works now without problem with v13.2.18 Trial.) Link to comment Share on other sites More sharing options...
Administrators Marcos 5,238 Posted November 9, 2020 Administrators Share Posted November 9, 2020 So far we haven't been reported such issue. I'd recommend opening a ticket with your local support so that the case is properly tracked. Probably a low-level Procmon log will be needed along with ELC logs for a start. Link to comment Share on other sites More sharing options...
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