upgrade era from 6.5 to 7.2 question

[Mohammad Musa 0]

hello i want to upgrade era 6.5 to 7.2

as i read in your site i have to upgrade sql to 2017 then task the upgrade after backup my files or i can use all in one package and the installer will upgrade sql for me - this is for upgrade server correct me if i am wrong

but my question is about clients i think they use proxy with port 3128 to connect to my management server

what should i do with all clients the steps in this link not clear for me:

https://support.eset.com/en/kb6920-migrate-from-era-proxy-windows-to-apache-http-proxy-in-esmc-7

is there any video  or clear steps with images or examples so i can be sure its rights steps and  is there another steps how to get back to era if upgrade fails to install

sorry for my english 

thanks in advance

 

[Peter Randziak 1,163]

Hello,

the new replication protocol used in ESMC 7 does not support connectivity by means of the ERA (6.5 and lower) proxy, note this was not a standard http proxy.

The agents may use a direct connectivity to the ESMC server or my connect by means of standard http proxy in case the direct connectivity is not an option.

 

When it comes to ERA backup, you may follow https://help.eset.com/era_install/65/en-US/db_backup.html 

Peter