Blommandi 0 Posted November 7, 2020 Posted November 7, 2020 Recently ESET using 100% CPU on my HP ZBook. Task Manager couldn't stop it. I can't open the application itself to tweak the setting. Restarting and shutting down my laptop takes forever. I managed to get into safe mode, but I can't run ESET on that. I search every solution on the first page of Google, and nothing works. I can't do anything right now with my laptop since the process is just interrupting anything. What can I do about this?
Administrators Marcos 5,468 Posted November 7, 2020 Administrators Posted November 7, 2020 Please carry on as follows: - configure Windows to generate complete memory dumps and enable manual crash as per https://support.eset.com/en/kb380 - reproduce the issue - trigger a crash as per the above KB - after the dump has been generated, compress it, upload it to a safe location and drop me a private message with a download link - uninstall ESET in safe mode using the ESET Uninstall tool - install the latest v14.0.22 with default settings. Does the issue still occur? How long after a fresh install does it take for the issue to manifest?
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