polcalweng 0 Posted November 6, 2020 Share Posted November 6, 2020 Hi, I'm trying to remove old ESet Antivirus and replace it with ESet Security. I'm having an issue with the uninstallation task. I keep on getting error 0x643 when running the task. Manually uninstallation works fine but I have to remove the app for more than a 100 clients. I have attached the logs. Appreciate any insights regarding this. Thanks software-uninstall.log Link to post Share on other sites
Administrators Solution Marcos 3,573 Posted November 6, 2020 Administrators Solution Share Posted November 6, 2020 Are settings protected with the strong password seen in the screen shot? The error is most likely caused by using a wrong password. Anyways, you shouldn't need to uninstall EEA first; installing EES over EEA is possible. polcalweng 1 Link to post Share on other sites
polcalweng 0 Posted November 7, 2020 Author Share Posted November 7, 2020 Thanks again. I tried creating a task on install EES and it pushed through. Link to post Share on other sites
polcalweng 0 Posted November 10, 2020 Author Share Posted November 10, 2020 Just one quick question, it wont eat up another license when upgrading right? Link to post Share on other sites
Administrators Marcos 3,573 Posted November 10, 2020 Administrators Share Posted November 10, 2020 5 hours ago, polcalweng said: Just one quick question, it wont eat up another license when upgrading right? Upgrade shouldn't consume an additional seat from he license. However, you can deactivate and free up unused seats via eba.eset.com at any time. polcalweng 1 Link to post Share on other sites
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