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Undable to fully edit policy converted from client configuration

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Hello there, 

I am trying to create a policy from requested client configuration. I was able to convert this configuration to a policy but it is not possible to change/disable some parts in it. For example I cannot disable some parts in "Real time & Machine learning protection", these reapear always enable.

System details:


ESET Security Management Center (Server), Version 7.2 (7.2.1266.0)
ESET Security Management Center (Web Console), Version 7.2 (


p.s. support ticket was created yesterday, but no feedback, yet. 


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  • ESET Staff

Unfortunately there was an issue in a way how exported configuration is made, resulting in this state. We do plan to release fixed modules to target this issue, most probably in a month. Even after that, existing exported configuration will remain "corrupted", therefore requesting new configuration from products will be required ...

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