Erlend 0 Posted November 4, 2020 Share Posted November 4, 2020 Hi what's the hostnames for ESET LiveGrid and ESET License servers? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted November 4, 2020 Administrators Share Posted November 4, 2020 Please refer to https://support.eset.com/en/kb332 for a list of addresses used by ESET products. MichalJ 1 Link to comment Share on other sites More sharing options...
Erlend 0 Posted November 4, 2020 Author Share Posted November 4, 2020 ok, thank you! Link to comment Share on other sites More sharing options...
Erlend 0 Posted November 6, 2020 Author Share Posted November 6, 2020 Hi again @Marcos, we see both activation errors and live grid communication errors at random how can we figure out what the issues is? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted November 6, 2020 Administrators Share Posted November 6, 2020 Please provide a screen shot of the errors. Do you have a firewall installed or is the machine behind a firewall that filters outbound communication? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted November 6, 2020 Administrators Share Posted November 6, 2020 Is EFSW configured to connect directly to the Internet or through a proxy? Obviously something is preventing ekrn from reaching activation servers. Link to comment Share on other sites More sharing options...
Erlend 0 Posted November 6, 2020 Author Share Posted November 6, 2020 hm, yes i see that now it's configure to connect via the ESET management server. Link to comment Share on other sites More sharing options...
Erlend 0 Posted November 6, 2020 Author Share Posted November 6, 2020 it's set in the default policy: File Security for Windows Server - HTTP Proxy Usage Link to comment Share on other sites More sharing options...
Erlend 0 Posted November 6, 2020 Author Share Posted November 6, 2020 unassigned the default policy File Security for Windows Server - HTTP Proxy Usage now. i will report back how it goes after a few days. Link to comment Share on other sites More sharing options...
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