Arakasi 549 Posted June 9, 2014 Share Posted June 9, 2014 Hello, Wanted to bring this to light for devs, in the instance its a bug or glitch. I have no clue where the break was. I had 1 client that would not update. ERA was reporting old db for a week. Remoted to the client and attempted to manually click the 'Update Now'. (Nothing happened, no error, no gui change) - Cleared the update cache, tried again, nothing. - Wanted to try and kill egui but was unable to, due to Self-Defense or being run under system nt authority. - Restarted the workstation resolved the issue, however i still scratch my head on why the update quit working. - The client was still checking into ERA every 10 minutes too. Correct policy was established and set. Version 5.0.2225 I examined changelog for .2228: Added: Support for Windows 8.1 Update 1 Fixed: Error appears when SSL scanning in Web and email protection is turned on and a change is applied Fixed: Minor wording corrections Update to 2228 is not needed at the moment for this customer, but will do so soon when they are aware that i will deploy. Any questions feel free to ask. Link to comment Share on other sites More sharing options...
segFault 2 Posted June 9, 2014 Share Posted June 9, 2014 From what I've experienced, (I've ran into this with .2228, and FS 4.5.12005) - I've never been able to narrow it down to an application issue, myself - typically something with the definitions, normally on the server side. Is your CPU charge for ekrn.exe also holding at about 50%, or is that not an issue? Regards, segFault Link to comment Share on other sites More sharing options...
Arakasi 549 Posted June 9, 2014 Author Share Posted June 9, 2014 (edited) Hello seg, Thanks for your reply and valuable input. I do not have a cpu usage issue with ekrn. Just checked now, cpu at 0%. (On Server) All the clients are updating accordingly now today. Edited June 9, 2014 by Arakasi Link to comment Share on other sites More sharing options...
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