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ESET agent installed not reporting to ESMC


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Dear ESET Team,

I have populated the ESET agent installer for our enviroment inclusinve of the server configuration details, after which i installed in devices but they arent reporting to the ESMC dashboard. The devices have the agent and ESET products. What would be the underlying issue with the cuurent agent package v7.2.1266.0

Any advise will help

 

regards,

Davis

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Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html  and the trace log for possible errors. You can upload them also here for a check by ESET staff.

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