DYangah 1 Posted October 29, 2020 Share Posted October 29, 2020 Dear ESET Team, I have populated the ESET agent installer for our enviroment inclusinve of the server configuration details, after which i installed in devices but they arent reporting to the ESMC dashboard. The devices have the agent and ESET products. What would be the underlying issue with the cuurent agent package v7.2.1266.0 Any advise will help regards, Davis Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted October 30, 2020 Administrators Share Posted October 30, 2020 Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and the trace log for possible errors. You can upload them also here for a check by ESET staff. Link to comment Share on other sites More sharing options...
DYangah 1 Posted November 2, 2020 Author Share Posted November 2, 2020 Thank you Marcos. Let me compare the logs in the devices and update in here Link to comment Share on other sites More sharing options...
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