Jump to content

The Anti-Theft SMS commands don't work, even though ESET SMS Tool is installed.


Recommended Posts

Posted

Hello,

I use ESET Mobile Security on my phone and I have the Anti-Theft mode activated. I also installed the SMS Tool to control my phone more easily in case if it is not connected to the internet.

I added 3 trusted contacts, but when I wanted to test these commands, these didn't had an effect on the phone. For example, I tried "eset lock (my password)", but the phone wasn't locked. I also mention that the app has administrator privileges.

How can I solve this problem? My phone is an Xiaomi Redmi Note 8 Pro, with Android 10.

  • Administrators
Posted

Please open a support ticket via the built-in form and let logs to be submitted to customer care for perusal.

  • Administrators
Posted

Please drop me a private message with the confirmation email that you received after creating the ticket enclosed.

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...