ECA Login - "login failed - communication error"

[TS2020 3]

Attempting to login to ECA this morning (29/10/2020, 09:50 GMT) and am getting "Something went wrong, please try again later" with a message at the top of the page stating "Login failed communication error".

Help? 

[Peter Randziak 1,130]

Hello @TS2020

First please try to clear the browser cache, cookies and restart it and try to access your ECA again.

If the issue persists send me your ECA instance ID via a private message so I can check it.

Peter

[TS2020 3]

Thanks Peter. Seems to be working ok now.

Had tried yesterday with incognito mode so cache/cookies shouldn't make much difference. 

[Peter Randziak 1,130]

Glad it was resolved and thank you for keeping us posted.

Peter