rod35 0 Posted October 24, 2020 Share Posted October 24, 2020 Hello, we have a problem with agent management 7.2 for HP T620 and T630 thin clients. OS: Windows 10 LTSB in 2016 and 2017 the problem is that the ESET Management Agent service stops after a restart and remains grayed out, it must be restarted manually as administrator. We only encounter this problem with this type of client. do you have a lead? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted October 25, 2020 Administrators Share Posted October 25, 2020 Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\trace.log for possible errors and post it here as well. I'd also recommend opening a ticket with your local ESET support so that the case is properly tracked. Link to comment Share on other sites More sharing options...
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