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Task failed, try to install software manually.


flipp3r
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Hello everyone Please help me solve the problem, Eset Endpoint Security is not installed randomly. I get an error: "task failed try to install software manually". Where can I read the installation log? Is there any instructions for Troubleshooting? The user from whose account I am trying to install, in the "Administrators" group, the ports are open. At first, the agent was not updated from 6.5 to 7. I completely Deleted Eset products using the EsetUninstaller utility, then repeated the installation procedure. The agent is installed, but the antivirus itself is not installed.

Снимок экрана 2020-10-24 в 22.34.27.png

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Hi, Marcos!

The problem was solved by installing the latest Microsoft Windows updates on the client pc. In my organization, there is also a problem with updating ESET agents from 6.5 to 7.*. also, the antivirus itself is not updated on problem computers, and LogCollector does not work. Can I attach a log here, or do I need to open a new topic?

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