Pink_Panther2121 0 Posted October 24, 2020 Share Posted October 24, 2020 I recently upgraded my eset license to cover my Mac and after installing Cyber Security Pro 6.10.333.0 my laptop now continues to hang up and straight up improperly shuts down. It doesn't matter what I'm doing with the laptop. Either trying to browse the web or it just sitting at desktop after a previous hard shutdown/reboot. The issue seems to stop (hasn't locked up or rebooted) since I disabled the Real-Time File System Protection. Has this issue been brought up yet before? Thanks, 2019 MBP 13" Big Sur Beta 10 (20A5395g) Cyber Security Pro 6.10.333.0 10242020_Crash.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted October 24, 2020 Administrators Share Posted October 24, 2020 Please carry on as follows: - collect logs as per https://support.eset.com/en/kb3404 - open a ticket with your local ESET support to have the issue tracked and get responses in a timely manner. Link to comment Share on other sites More sharing options...
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