eset endpoint antivirus installation failed due to malware

[Alex Vaida 0]

Hi everyone,

I am having trouble installing eset endpoint antivirus on windows 7 machines, i get this message:

i ran the uninstaller from safe-mode, i also ran the specialize cleaner but no use.

This happens on both 7.3 and 7.2 versions, please help

[Marcos 5,733]

To start off, please collect logs with ESET Log Collector and upload the generated zip archive here.

[Alex Vaida 0]

thank you marcos, i found a simillar post in which the recommandation was to run windows update, did that and now it installed fine.