Changing the 2FA device

[Anaon 0]

Hi, I can't find anywhere the answer to my actuel problem.

I changed my phone, still got the old one with the ESET Authenticator but I can't find a way to disable the 2FA from my user/account and set it up again on the new one.

 

[Anaon 0]

Anyone ? Can't find a way to contact the support either 😕

[Marcos 5,070]

Since it appears that no one can answer the question, I would recommend opening a ticket with your local ESET support.

[Anaon 0]

As I said on my previous message, I can't find a way to contact the support trought the link you gave me.

Everytime I follow the instructions, I am sent on the forum or the FAQ 😕

[Marcos 5,070]

On the support page, click Business support -> Other system issue -> Feedback / Other question -> Contact technical support.