Pas7o 0 Posted October 16, 2020 Share Posted October 16, 2020 Good morning. I'm trying to renew my ESET NOD32 licence in https://www.eset.com/it/support/renew/ page. When I select the country (I'm in Italy) and I confirm the process, there is this error: "GeoIp detection failed. Please refresh and try again." I trying to refresh but doesn't work. How can I fix? Thank you. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,909 Posted October 16, 2020 Administrators Share Posted October 16, 2020 The thing is besides selecting the country the form tries to determine the country itself to not allow purchase from banned / sanctioned countries and this failed. If you are connected via wi-fi, would it be possible to try connecting via a cable instead or vice-versa? Or open the form on another machine and fill it there. Failing this, please contact the Italian ESET branch for renewal (www.eset.it). Link to comment Share on other sites More sharing options...
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