[EMSX] - Training features and other parameters

[fabio75 2]

Hallo,

training features are useful if users don't cooperate classifying incoming email as spam or not-spam?

 

...and how can a user tell to EMSX that incoming emails are spam or not?

 

Using quarantine mailbox how can I tell to EMSX that some emails are legitimate?

 

Is it possible to use greylist feature with a POP3 Exchange Server Connector?

 

Thanks in advance,

Fabio

 

I'm sorry but it's my first time with ESET business software.

[Chadh 45]

Hello Fabio75,

 

Welcome to ESET

 

Please see the responses to your questions below:

 

training features are useful if users don't cooperate classifying incoming email as spam or not-spam?

 

Yes, training mode will look at known ham emails and known spam emails that pass through Mail Security. For more information on Training in EMSX, please see Page 38 of the user manual linked below:

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..and how can a user tell to EMSX that incoming emails are spam or not?

 
There is currently no way for users to interact with the anti-spam filtering of EMSX. All modifications to the anti-spam filtering (including whitelisting) must be performed by the administrator.
 
Using quarantine mailbox how can I tell to EMSX that some emails are legitimate?
 
Please see the response to the previous question. You will not be able to modify EMSX behavior directly from a quarantine mailbox. All modifications to anti-spam rules must be done through the EMSX GUI or using ESET Remote Administrator.
 
Is it possible to use greylist feature with a POP3 Exchange Server Connector?

 

Yes, greylisting should function with POP3 connectors.

 

Thank you,

Chad