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Upgrade from 7.1 to 7.2 and cannot log in

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Windows Server 2016, ESMC with MDC image.png.80d59f0bc108ecf62c22d1ad45995fa1.png


Went to upgrade to 7.2 and now about 2 hours later I cannot log in to the console with either domain or local creds. I know ESET has gone to LDAPS so that would explain domain logins but not local admin. What are some steps I can try to regain access? 

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  • ESET Staff

In that case I would recommend to clean cookies for ESMC domain, or possibly proper refresh of page would helps - failure might be caused by browser cache containing no-longer-used files.

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