Client update through Proxy server

[MMokhtar 0]

I updated from from ESET remote administrator to Eset Security Management Center
but after update i face problem that clients unable to receive direct updates

If the ( use proxy server ) is enabled (client side ) settings---tools --- proxy   it will update normal from LAN ( proxy configured )  without any issue

But update is not happening from direct internet like Wi-Fi for users who is not connected to LAN (update is taking 2 minutes to start update

 

And if you disable ( use proxy server ) update will not happen through LAN  ( it will loop  ) with no update

But it will update from direct internet

[Marcos 5,071]

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But update is not happening from direct internet like Wi-Fi for users who is not connected to LAN (update is taking 2 minutes to start update

According to this, updates work alright, just take some time. This is because of the fallback option to enable direct connection if connection through a proxy server fails which happens when clients are outside the network.

Since the clients are managed by ESMC, you can also use dynamic groups to apply different configuration based on the network that the clients are in.