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I can't install EWFS for Windows Server 64 bit via client task


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  • Administrators

In the list there is no security product listed. Only agent and operating system products are.

Did you create a software install task and selected EFSW? If so, I recall you should see "Security product" in the Product column in the task list.

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  • Administrators

You don't select the bitness of the package, just the product, version and language. The appropriate version will be installed automatically.

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  • ESET Staff

Could you please double check that target system version is actually supported by selected product? Mentioned error might mean that package compatible with your operating is not available.

Also this error might be caused by inability of AGENT on target system to access ESET repository servers (by default it is http://repository.eset.com) - are there any strict IP whitelist employed on target machine? Asking because file from ESET repository might be also server by CDN network provided by one of public cloud providers, which might cause issues on strictly configured firewalls.

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  • ESET Staff

Hello, packages are not split by 32 / 64 bit. Agent automatically install correct bit version based on the installed operating system. 

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