INDUS_MH 0 Posted October 7, 2020 Share Posted October 7, 2020 Hello, today I set up 2 Factor Security for my Eset Business Account and noticed that it didn't work with Google Authenticator. Is it possible to set it up with a different Authenticator App than the one from Eset? Kind regards Martin Quote Link to post Share on other sites
ESET Staff emilota 3 Posted October 7, 2020 ESET Staff Share Posted October 7, 2020 Hello Martin, no yet, however, this is currently in development and we expect to release this option in the turn of the year. Best regards. MichalJ 1 Quote Link to post Share on other sites
INDUS_MH 0 Posted October 8, 2020 Author Share Posted October 8, 2020 Thanks for the reply Quote Link to post Share on other sites
DFox 0 Posted November 23, 2020 Share Posted November 23, 2020 2 Factor is enabled on my account, but I see no way of adding my phone and registering it with the account. I also cannot turn off 2 factor on my account. How am I supposed to register the app? THere's nothing under my user or dashboard to add an authentication device for the 2 factor? Any help would be great, thanks Quote Link to post Share on other sites
ESET Staff emilota 3 Posted December 15, 2020 ESET Staff Share Posted December 15, 2020 To deploy 2FA and use ESET Secure Authentication app or 3rd-party 2FA app, you need to go to Profile and enable Two-factor authentication. If you require to change your authentication app while you have active 2FA in EBA, you must deactivate it and activate again. System gives you option to deploy ESET Secure Authentication app or synchronize with any third-party app which support TOTP. To find more details, please follow ESET Business Account online help / 2FA Quote Link to post Share on other sites
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