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Cant install mozilla firefox


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Hello, I cant install mozilla firefox in ESMC.

I get this error:

GetFile: Object 'https://download-installer.cdn.mozilla.net/pub/firefox/releases/81.0.1/win64/en-US/Firefox Setup 81.0.1.msi' not found [error code: 20011]

 

But from that PC I can access that URL. 

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1 minute ago, Marcos said:

Please clarify what you exactly did since "installing Firefox in ESMC" doesn't make sense.

I am trying to run Client task (software install) in eset security management center. I am getting that error when running task on conputers. 

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  • ESET Staff

Is there any HTTP proxy used to access internet on target machine? Please be aware that standard HTTP proxy configuration in Windows systems is user-specific, and it is not available for background services, so it might happen that users are able to download resources that are not accessible to management AGENTs. Solution might be adding HTTP proxy to AGENT's configuration if this is the case.

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On 10/2/2020 at 11:23 PM, MartinK said:

Is there any HTTP proxy used to access internet on target machine? Please be aware that standard HTTP proxy configuration in Windows systems is user-specific, and it is not available for background services, so it might happen that users are able to download resources that are not accessible to management AGENTs. Solution might be adding HTTP proxy to AGENT's configuration if this is the case.

No, we dont use any proxy. 

But in target machines i can reach install url(https://download-installer.cdn.mozilla.net/pub/firefox/releases/81.0.1/win64/en-US/Firefox Setup 81.0.1.msi) and update manually

With other software updates there is no problems, only with Mozilla Firefox

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Try running the browser in the local system account and check if you can open the above url:

PsExec64.exe -i -s "C:\Program Files\Mozilla Firefox\firefox.exe"

Do not browse the Internet, it's dangerous to do it under LSA.

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