ssilver 0 Posted October 23, 2020 Share Posted October 23, 2020 I received a "Update Product Now" message to update Internet Security from 13.2.18.0 to 14.0.21.0. When I select "Update Product now," a new screen pops us asking me to "Accept & update now." When I accept and click "yes" the same screen reappears. I have rebooted and cleared the update cache, but I never get past the "Accept & update now" screen. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted October 24, 2020 Administrators Share Posted October 24, 2020 12 hours ago, ssilver said: When I select "Update Product now," a new screen pops us asking me to "Accept & update now." When I accept and click "yes" the same screen reappears. I have rebooted and cleared the update cache, but I never get past the "Accept & update now" screen. The update should be installed after a reboot. Did you click the link to reboot the machine in ESET's gui to make sure that a full reboot was performed? Link to comment Share on other sites More sharing options...
itman 1,659 Posted October 24, 2020 Share Posted October 24, 2020 19 hours ago, ssilver said: I received a "Update Product Now" message to update Internet Security from 13.2.18.0 to 14.0.21.0. Is your Eset update profile - update type, set to "Ask before downloading update?" VanBuran 1 Link to comment Share on other sites More sharing options...
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