Jump to content

NEW USER of ESET, please help me understand

Recommended Posts

Hello all,

I am a NEW USER of the Eset security. I'm doing the 30 day trial.

I keep getting a message that says "You have connected to an unknown location."

I know nothing about computers, so this greatly scares me because I have no idea what I'm supposed to do.
It KEEPS happening. I've gotten this message about 3 times now.

I am attaching the messages.

I am really worried because I don't know what I should do. How would I know where or who these locations


New Network 1.png

New Network 2.png

You have Unknown location.png

Link to post
Share on other sites
  • Administrators

When a new network is detected, you are asked if you trust it or not. E.g. if you connect your computer to your home network for the first time, you should mark it as home/office network (trusted). If you connect to a wi-fi network on an airport for instance, you mark it as public because you don't trust it.

In your case it was new networks for different adapters on your machine that were detected (ethernet, some virtual adapter and ipsec0) so you may want to mark them as home/office networks that you trust. After clicking OK for each of the networks you should not be asked again.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...