Jump to content

Virus signature database is out of date

Recommended Posts

I am having problem updating the virus database, display error message:

"Maximum protection is not ensured"

"Virus signature database is out of date"

how to solve this problem.


Here is my installed components:

Virus signature database: 20977 (20200310)
Rapid Response module: 15886 (20200310)
Update module: 1074.3 (20200217)
Antivirus and antispyware scanner module: 1559.4 (20200212)
Advanced heuristics module: 1197 (20200116)
Archive support module: 1299 (20200302)
Cleaner module: 1207 (20200128)
Anti-Stealth support module: 1157.1 (20191216)
ESET SysInspector module: 1276 (20200217)
Self-defense support module: 1018 (20100812)
Real-time file system protection module: 1014 (20160223)

Link to post
Share on other sites
  • Administrators

You have a very old version ESET NOD32 Antivirus 4.2 BE installed on the server. Please carry on as follows:
- uninstall ESET v4.2
- reboot the server
- install the latest version of ESET File Security v7.1

Link to post
Share on other sites
  • Administrators

Your license entitles you to download any version of the product (including future ones) that you have purchased. However, I would recommend contacting your local ESET distributor regarding the license for the server since you seem to have a license for ESET Endpoint Antivirus for 5 seats which probably doesn't include a license for ESET File Security. I recall the minimum number of seats to include an EFSW license is 10 but I can be wrong.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...