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3 hours ago, Hotachan said:

Now, all things considerate I would be happy to just being able to use what I purchased. If I can really use that key without refund and such I'd just do that.

That license I assume has been de-activated by Eset Russia since it has been "leaked."

You will have to purchase a new license from https://www.eset.com/it/home-store/ . What is strange is when I connect to this web site, I will receive a 404 error from FireFox after a period of time. Perhaps because I am trying to do so from the U.S.?

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you can use this link to purchase your desired version,

https://www.eset.com/it/privati/per-windows/

 

  

3 hours ago, itman said:

That license I assume has been de-activated by Eset Russia since it has been "leaked."

You will have to purchase a new license from https://www.eset.com/it/home-store/ . What is strange is when I connect to this web site, I will receive a 404 error from FireFox after a period of time. Perhaps because I am trying to do so from the U.S.?


i live in greece and it also gives me the 404 error, perhaps the link isn't correct.

Edited by shocked
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22 hours ago, Marcos said:

Really weird. All previous license keys commence with RUAW- and were issued by ESET Russia.

The last license which already expired was registered to "Матина В." and the email address ma.....9@mail.ru.

I have no idea of who this person is!

I am so tired of all this. I am getting frustrated.
I just want my money back or a product that works!

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As I wrote, there should be no problem for the Russian partner to refund you the license. I would welcome if you could supply me with a proof of purchase (receipt, invoice) of any of your previous licenses for perusal.

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