itman 1,369 Posted September 28, 2020 Share Posted September 28, 2020 3 hours ago, Hotachan said: Now, all things considerate I would be happy to just being able to use what I purchased. If I can really use that key without refund and such I'd just do that. That license I assume has been de-activated by Eset Russia since it has been "leaked." You will have to purchase a new license from https://www.eset.com/it/home-store/ . What is strange is when I connect to this web site, I will receive a 404 error from FireFox after a period of time. Perhaps because I am trying to do so from the U.S.? Link to comment Share on other sites More sharing options...
Most Valued Members shocked 59 Posted September 28, 2020 Most Valued Members Share Posted September 28, 2020 (edited) you can use this link to purchase your desired version, https://www.eset.com/it/privati/per-windows/ 3 hours ago, itman said: That license I assume has been de-activated by Eset Russia since it has been "leaked." You will have to purchase a new license from https://www.eset.com/it/home-store/ . What is strange is when I connect to this web site, I will receive a 404 error from FireFox after a period of time. Perhaps because I am trying to do so from the U.S.? i live in greece and it also gives me the 404 error, perhaps the link isn't correct. Edited September 28, 2020 by shocked Link to comment Share on other sites More sharing options...
itman 1,369 Posted September 28, 2020 Share Posted September 28, 2020 1 hour ago, shocked said: i live in greece and it also gives me the 404 error, perhaps the link isn't correct. Yeah. Correct one is https://www.eset.com/it/ Link to comment Share on other sites More sharing options...
Hotachan 0 Posted September 29, 2020 Author Share Posted September 29, 2020 22 hours ago, Marcos said: Really weird. All previous license keys commence with RUAW- and were issued by ESET Russia. The last license which already expired was registered to "Матина В." and the email address ma.....9@mail.ru. I have no idea of who this person is! I am so tired of all this. I am getting frustrated. I just want my money back or a product that works! Link to comment Share on other sites More sharing options...
Administrators Marcos 4,198 Posted September 29, 2020 Administrators Share Posted September 29, 2020 As I wrote, there should be no problem for the Russian partner to refund you the license. I would welcome if you could supply me with a proof of purchase (receipt, invoice) of any of your previous licenses for perusal. Link to comment Share on other sites More sharing options...
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