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Hello,

I purchased an ESET Internet Security licence for 3 devices on this website: https://blitzhandel24.pt

The purchased licenses don´t work!! I sent a lot of emails and I don't have feedback.

Anyone can help me?

Regards,

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Hi Jorge Melo. Thanks for your feedback and contacting us at ESET Portugal, Unfortunately we have in fact identified similar situations from other purchases of ESET licenses sold by Blitzhandel24 e-commerce sites.

The situation is under investigation and we advise our customers and potential customers to buy only from ESET official websites or official e-stores - in Portugal that will be https://www.eset.com/pt, as Marcos wrote.

It's likely that one can find other e-commerce websites in Portugal selling ESET solutions (home products) but please be aware if the seller is registered in Portugal and not only using a .PT domain (while having commercial registration in any other country).

* Customer advisory *

Please consider that buying a cheaper ESET license from anywhere else from official websites or partners can result on:

  1. Product activation failure;
  2. Lack of official customer support;
  3. Unnecessary additional cyber-security risk;

Be safe and protected!

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