jorgemelo 0 Posted September 22, 2020 Share Posted September 22, 2020 Hello, I purchased an ESET Internet Security licence for 3 devices on this website: https://blitzhandel24.pt The purchased licenses don´t work!! I sent a lot of emails and I don't have feedback. Anyone can help me? Regards, Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted September 22, 2020 Administrators Share Posted September 22, 2020 Please contact ESET Portugal: https://www.eset.com/pt/. They should be able to tell if it's an authorized reseller or not. As for the licenses that don't work, please provide the public license IDs. Aryeh Goretsky 1 Link to comment Share on other sites More sharing options...
WhiteHat_PT 1 Posted September 22, 2020 Share Posted September 22, 2020 Hi Jorge Melo. Thanks for your feedback and contacting us at ESET Portugal, Unfortunately we have in fact identified similar situations from other purchases of ESET licenses sold by Blitzhandel24 e-commerce sites. The situation is under investigation and we advise our customers and potential customers to buy only from ESET official websites or official e-stores - in Portugal that will be https://www.eset.com/pt, as Marcos wrote. It's likely that one can find other e-commerce websites in Portugal selling ESET solutions (home products) but please be aware if the seller is registered in Portugal and not only using a .PT domain (while having commercial registration in any other country). * Customer advisory * Please consider that buying a cheaper ESET license from anywhere else from official websites or partners can result on: Product activation failure; Lack of official customer support; Unnecessary additional cyber-security risk; Be safe and protected! Aryeh Goretsky 1 Link to comment Share on other sites More sharing options...
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