CDE-PCPROFI 0 Posted September 21, 2020 Share Posted September 21, 2020 Hi there i am having 3 Problems, i am using eset encryption ( latest version) 1)...as i want to decrypt a HDD from a defect laptop. 2) ...and it is ending up in a BSOD when i encrypt the new HDD on the new Laptop. ( even trying the Fixes from Eset Home page (for Windows 1903 ) arent solving the BSOD. 3)...I thought i could add the external HDD and it asks for the Key, but it is asking me to format the disk instead of offering decryption. Does anybody have an idea how i can get the ccrypted information ? Link to comment Share on other sites More sharing options...
Former ESET Employees Kristian Cajkovsky 4 Posted September 22, 2020 Former ESET Employees Share Posted September 22, 2020 Hello @CDE-PCPROFI Can you please raise a support ticket for this problem. There is quite a lot of information needed about such problem and therefore it's not ideal to discuss on the forum. Link to comment Share on other sites More sharing options...
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