Can't activate Internet Security av

[b1vcky 0]

Hi, i can't activate extension to my Eset Internet Security by Smart Security key. Have trying anything, but always receive ACT.0 error. If i try activate extension on site, it asnwer me what i can't activate Internet Security by the key of Smart Security and on the contrary if i try to activate smart security, they said what i can't activate smart by the key of internet security. Help   

[Marcos 5,742]

Please provide your public license ID.

[b1vcky 0]

26 minutes ago, Marcos said:

Please provide your public license ID.

3AF-E83-PBR

[Marcos 5,742]

The license is about to expire tomorrow. If you are unable to activate EIS using your license key, I'd recommend contacting your local ESET support and providing them with ELC logs. Prior to collecting ELC logs, enable advanced logging under Help and support -> Details for customer care and try to activate the product. Then disable logging and collect logs with ELC.

[b1vcky 0]

Ok, i try to send logs to local support