b1vcky 0 Posted September 17, 2020 Share Posted September 17, 2020 Hi, i can't activate extension to my Eset Internet Security by Smart Security key. Have trying anything, but always receive ACT.0 error. If i try activate extension on site, it asnwer me what i can't activate Internet Security by the key of Smart Security and on the contrary if i try to activate smart security, they said what i can't activate smart by the key of internet security. Help Link to comment Share on other sites More sharing options...
Administrators Marcos 4,361 Posted September 17, 2020 Administrators Share Posted September 17, 2020 Please provide your public license ID. Link to comment Share on other sites More sharing options...
b1vcky 0 Posted September 17, 2020 Author Share Posted September 17, 2020 26 minutes ago, Marcos said: Please provide your public license ID. 3AF-E83-PBR Link to comment Share on other sites More sharing options...
Administrators Marcos 4,361 Posted September 17, 2020 Administrators Share Posted September 17, 2020 The license is about to expire tomorrow. If you are unable to activate EIS using your license key, I'd recommend contacting your local ESET support and providing them with ELC logs. Prior to collecting ELC logs, enable advanced logging under Help and support -> Details for customer care and try to activate the product. Then disable logging and collect logs with ELC. Link to comment Share on other sites More sharing options...
b1vcky 0 Posted September 17, 2020 Author Share Posted September 17, 2020 Ok, i try to send logs to local support Link to comment Share on other sites More sharing options...
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