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Remote Client Management

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3 minutes ago, Marcos said:

 as long as it can access it 

Herein lies the problem...they're not attached to our domain or local network. Theses are remote users (laptops) working from home.

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  • ESET Staff

As mentioned, network connectivity between AGENT and ESMC has to be established. We have seen various deployments in recent years where:

  • ESMC was directly exposed to devices connecting from internet
  • ESMC was in DMZ, exposed to internet
  • ESMC was accessible from internet only through HTTP proxy that forwarded only AGENT's communication
  • ESMC was hosted by public cloud provider, i.e. accessible from everywhere.
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